At SamanHub, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we are here to assist you with the return and exchange process. Please review our order and return policy below.

1. Order Process

Once you place an order, we begin processing it immediately. We will send you an order confirmation email with the details of your purchase. Please review the order details carefully. If there are any discrepancies, contact us immediately at [your contact email].

2. Shipping and Delivery

For detailed information on shipping times, fees, and delivery options, please refer to our Delivery Information page.

3. Return Policy

We hope you love your purchase, but if you are not completely satisfied, we accept returns under the following conditions:

4. Refunds and Exchanges

5. Damaged or Defective Items

We take great care to ensure that your order arrives in perfect condition. However, if you receive a damaged or defective product, please contact us within [X] days of receiving your order. We will assist you with a replacement or full refund for the damaged item.

6. Non-Refundable Shipping Fees

Shipping fees are non-refundable. If you received free shipping as part of a promotion and return your order, the original shipping cost will be deducted from your refund.

7. Late Returns

We can only accept returns within the specified return window. Unfortunately, we cannot process returns for items that fall outside of this period.

8. Contact Us

If you have any questions or need assistance with your order or return, please don’t hesitate to contact our customer support team at:

Email:info@samanhub.store
Phone: +92 324 0128349
Address: I 10 1 street 18 Islamabad, Islamabad, Pakistan

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